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Client Service Advisor Job ref:

Salary: £21,000

Type: Permanent

Location: Pontefract


Our West Yorkshire based client within the property sector is expanding its workforce and now require a Client Service Advisor to convert referrals into qualified instructions.

We are keen to speak with professional, customer focused candidates who demonstrate experience within a telephone-based role that has involved sales whether that be direct sales or cross selling and upselling within the property sector. Our client has stressed that candidates will NOT be cold calling.

Hours of work Monday – Friday 9am-5pm


  • Converting referrals passed on by Estate Agents by making outbound calls and discussing the companies service
  • Maintaining a list of potential warm leads and follow up on these leads
  • Providing quotations
  • Promoting the company by discussing the benefits of using their service
  • Manage client correspondence or feedback
  • Accurately enter client information on to the in-house systems
  • Other general administration


  • Excellent communication skills and professional telephone manner
  • Strong customer focus with the ability to promote company services
  • Self-motivated and ability to use initiative
  • Experience working within a professional, office environment
  • Computer literate
  • Ability to multi-task and prioritise
  • Team Player

JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website:

Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants.

JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

KEYWORDS: Client Service Advisor, outbound calls, client services


To apply for the role of 'Client Service Advisor' please fill out the form below:

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