Our award winning client provide products and services to employers and training centres across the UK. They are looking for an Employer Engagement Manager to manage a portfolio of employer accounts and lead team members to deliver outstanding customer service whilst maximising customer spend.
The role would suit an account manager who demonstrates experience of leading or coaching other members of staff.
The company is committed to developing its employees and as such, provides training, apprenticeship and career progression opportunities. In addition, they offer an excellent benefits package including a pension scheme with 8% employer contribution, discounted gym membership, cycle to work scheme, employee enrichment activities and 22 days holiday (rising to 25 with each year of service).
?Take responsibility for establishing working relationships with employers
?Establish and maintain strong working relationships with employers to ensure repeat business
?Support the business development team to secure contracts
?Work closely with employers to understand their requirements
?Appropriately match any support material, product or qualification to employer needs
?Complete contractual and operational documentation
?Attend trade and promotional events, deliver presentations where required
?Ensure team members deliver an outstanding end to end service
?Monitor customer satisfaction
?Maintain KPIs within the team
?Account management experience
?Ability to motivate, manage and lead a team
?Thrives under pressure and target orientated
?Ability to travel and stay overnight if required
?Full UK Driving Licence
JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website: https://www.jsrecruitmentuk.com/privacy-notice/
Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants.
KEYWORDS: Account Manager, Sales, Customer Service, Manager, Team Leader, Employer Engagement Manager
Salary up to £24000.00 per Year
To apply for the role of 'Employer Engagement Manager' please fill out the form below: