Customer Support Coordinator Job ref:

Salary: £23,000 – £25,000

Type: Permanent

Location: Normanton, West Yorkshire

Our client is a leading business who supply industry leading products to a wide range of customers across the UK. They have ambitious growth plans and now require a Customer Support Coordinator to work alongside the Sales Support Delivery Manager whilst closely supporting the sales team and other internal functions.

This is a great opportunity to join a dynamic organisation who can offer long term career progression and development!

The role would suit candidates who demonstrate strong customer care and administrative skills along with experience in an office environment. Excellent time management and attention to detail is also a key requirement.

On offer is a generous basic salary, 25 days holiday plus bank holidays, company pension, private medical care option, onsite parking.

Hours of work: Monday – Friday 8am – 4.30pm

RESPONSIBILITIES

• Processing of capital goods orders/sales orders.
• Processing of sales orders and purchase orders within the company system
• Act as an integral link between internal stakeholders, key suppliers and customers ensuring a first-class customer service.
• Aid customers in identifying the correct part required and manage end-to-end process of spares supply to customers.
• Ensure customer queries and complaints are resolved and requirements are met.
• Liaising with suppliers on deliveries and lead times.
• Other administrative duties as required

JS Recruitment UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As soon as a decision has been reached, we will contact shortlisted applicants. If you are shortlisted, JS Recruitment UK Ltd will collect your personal data (which may include sensitive personal data). JS Recruitment UK Ltd will process your personal data for the purposes of providing you with work-finding services and/or information relating to roles relevant to you. We will only use your personal data in accordance with the terms included in the privacy notice which can be viewed on our website.
Unfortunately, due to the high volume of applications we receive we are unable to notify unsuccessful applicants.

JS Recruitment is committed to promoting equality of opportunity for all. Applications from individuals are encouraged regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.